Last updated October 26, 2026.
Every Yoink3D item is printed to order in small batches. We want you to love what you get. If something is wrong, we will make it right.
Damaged, defective or wrong items
If your order arrives broken, has a print defect, or is not what you ordered, contact us within 14 days of delivery or pickup. Send your order number and a photo. We will reprint it or refund you, your choice, at no cost to you. You do not need to send the item back unless we ask.
Returns of ready-made items
Unused ready-made items in their original condition can be returned within 14 days of delivery or pickup for a refund of the item price.
- Shipping costs are not refunded, and return shipping is paid by you unless the item was damaged, defective or wrong.
- Local customers can return items in person by arrangement.
- Contact us first so we can confirm the return before you send anything.
Custom and personalized orders
Custom prints, personalized items (like names or numbers) and items made in a color or size you requested are made just for you. They cannot be returned or refunded unless they arrive damaged, defective or different from what we agreed on.
Cancellations
You can cancel any order for a full refund before we start printing it. Once printing has started, ready-made items fall under the returns policy above, and custom orders cannot be cancelled.
How refunds are paid
- Zelle: sent back by Zelle to the same account that paid.
- Refunds are sent within 5 business days after we approve the return or receive the returned item.
Contact us
Questions about an order? Use our contact form and choose “Order help.” We usually reply within a day.